Refunds and cancellations
Last updated 26 October 2026
Cancelling
You can cancel your subscription at any time, using the management link in your Paystack receipt or by emailing mail@lilje.co. You won't be charged again, and your key keeps working until the end of the month you have paid for.
Refunds
- Seven-day guarantee on your first payment: if the service isn't right for you, email us within 7 days of your first payment for a full refund.
- Later monthly payments are not refunded for part-months, because the service is delivered immediately and continuously.
- If the service was unavailable or materially faulty for a significant part of a month you paid for, contact us and we will refund or credit that month.
- Charged after cancelling, or charged twice? Email us and we will refund the payment in full.
How refunds are paid
Refunds go back to the card or account you paid with, through Paystack. Banks usually take a few working days to show them.
Delivery
The service is digital. Your API key is shown on screen as soon as your payment is confirmed, and it works immediately. Nothing is shipped.